A Fun Friday Quote: From Your Mother




If at first you don't succeed, do it the way your mother told you to.
Because you know you're going to have to eventually, anyway...

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Back to School Anxiety: Bullying

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Download “School Boy Being Stressed” by David Castillo Dominici via freedigitalphotos.net I recently wrote about how to help your child if they’re struggling with going back to school because they were bullied. My biggest most important tip was to listen, because I honestly could not write a ‘How-to-make-them-not-afraid’ column. Frankly I thought that was absurd. Fear is sometimes real. Anxiety is sometimes truly there, and for a good reason. Our job as parents isn’t to try to make it go away, it’s to try to find out the true source of those worrisome feelings. If you’d like to read more, click here. And if you’re child is struggling to find excitement about the new school year, don’t deny it, just accept it and move forward gently. Here’s some more on bullying: Family Matters Links: A Touching Story/Song Bullying: A thing of the past A Peace Poem By My Teenage Daughter A Deeper Insight into My Thoughts on People Who Bring Harm to Others Other Links: Stop Bul
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Good Customer Service At Home

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Over the years, my careers have mainly been customer service based. I started in a family business and then moved on up through the rungs from waitress, to hostess, to sales associate, manager and eventually the GM of a hotel. In all my years, my training taught me that you should always do your best to take your customer all the way to what they need, make them happy, and never leave them until they are done with you. I pride myself on my customer service abilities. Though the other day, I think I failed at customer service in my own home! I was getting ready to cut my daughter's hair and because of how long it had gotten (she's been growing it out for a year!) I felt this time it would be best  if instead of me spritzing it with water, she could wash and condition it real quick. She was fully clothed so I just suggested she run into the bathroom and wash her hair in the tub. She’s fourteen. I suppose I just assumed that she knew how to kneel over the tub and do it.
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